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New Study: Training Foodservice Workers With Smartglasses Leads to Greater Efficiency

EyeSucceed has been touting the advantages of training food-industry workers with wearable technology, specifically smartglasses, since our 2014 pilot with Google — which we facilitated in their own Mountain View cafeteria, no less. So imagine our satisfaction when Jeffrey Clark and Philip G. Crandall, Ph.D. of the University of Arkansas published a study validating many of our assertions.

As stated by Clark and Crandall, “the purpose of the study was to explore the educational properties of wearable computers that included efficiency, hands-free access to information, and freed up spaces in the work environment.” The results were dramatic: participants needed less than 50% of the time to train on a set of food handling tasks when using Glass with the EyeSucceed training application, compared to a group employing a traditional, video-based training method. What's more, everyone in the smartglass group made a sandwich following the same recipe they'd learned in training, earning an accuracy score of 10 (on a one-to-10 scale). The strictly video-based group, however, averaged just 5.1 out of 10.

The business implications become clear when you extrapolate from these results to the number of kitchens and employees in any multi-site foodservice organization. In an industry estimated to spend as much as $3,500 per employee in training, our solution offsets labor costs by eliminating the need for peer-to-peer training away from the workstation.

In a recent implementation of the training module in 53 stores of a global quick service restaurant chain, 77% of employees said they learned better with EyeSucceed training than with other platforms. Fully 87% of the participants found smartglasses easy to use.

Of course, the use cases don't end in the restaurant kitchen. EyeSucceed solutions have clear applications throughout the supply chain – including at the farming and food processing levels – for a variety of functions like remote food safety audits, auditor calibration, seafood inspections, first production runs and remote food equipment troubleshooting.

To talk to us about how EyeSucceed can help you simplify operations, click here. Or explore our site for more information on our solutions.